We're here to help! Whether you have a question about our products, need technical support, or want to provide feedback, our team is ready to assist you.
General Inquiries
info@sportspree.co.inCustomer Support
info@sportspree.co.inBusiness Inquiries
info@sportspree.co.inWe typically respond within 24 hours during business days
SportSpree Headquarters
917, Sector 7
HSR Layout, BLR 560068
India
Select the department that best matches your inquiry for faster assistance.
Order status, returns, and general inquiries
Tania Singh
Head of Customer Experience
Contact us on the details mentioned above.
917, Sector 7, HSR Layout, Bengaluru
917, Sector 7, HSR Layout
Headquarters
917, Sector 7, HSR Layout
Headquarters
917, Sector 7, HSR Layout
Headquarters
Have a question or feedback? Fill out the form below and we'll get back to you as soon as possible.
Fields marked with * are required. We typically respond to all inquiries within 24-48 hours during business days.
Find quick answers to common questions about our products and services.
You can track your order by logging into your account and visiting the "Order History" section. Alternatively, you can use the tracking number provided in your shipping confirmation email. If you're having trouble locating your tracking information, please contact our customer service team.
We offer a 30-day return policy for most items. Products must be in their original condition with all tags and packaging intact. Certain items like customized equipment and personal protective gear cannot be returned for hygiene reasons. To initiate a return, please visit the "Returns" section in your account or contact our customer service team.
We provide detailed size guides for all our equipment categories. You can find these guides on individual product pages under the "Size Guide" tab. For sports-specific equipment like cricket bats, tennis rackets, or football boots, we also offer personalized recommendations based on your height, weight, and skill level. If you're still unsure, our technical support team can provide guidance tailored to your needs.
Yes, we ship to over 100 countries worldwide. International shipping rates and delivery times vary depending on the destination. You can view the estimated shipping costs and delivery timeframes during checkout before completing your purchase. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
To initiate a warranty claim, please contact our technical support team with your order number and a description of the issue. Most of our premium sports equipment comes with a manufacturer's warranty ranging from 6 months to 2 years, depending on the product. We may request photos or videos of the defect to assess the claim. Once approved, we'll provide instructions for returning the item or obtaining repair service.
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